Shatta Fashion® | FAQ - SALES
FAQ - SALES | Shatta Fashion® 🛍️🔥
Take advantage of the best offers on ShattaFashion.com during our sales ! Find here all the answers to your questions about discounts, the duration of promotions and the conditions of purchase .
1. When do the sales start and end on Shatta Fashion®?
Our sales take place several times a year, including winter sales, summer sales, Black Friday and special promotions . The exact dates are posted on our website and social networks. Stay connected so you don't miss anything!
2. How to benefit from discounts during the sales?
No registration required! Sale prices are applied directly on our site. Add your items to your cart and automatically benefit from promotions .
3. Can I use a promo code in addition to the sale discounts?
Some promo codes can be combined with sales, others cannot. Check the conditions of your code at checkout.
4. Are sale items eligible for return or exchange?
Yes, you have 14 days after receipt to return a sale item , unless otherwise indicated on the product sheet. Return costs remain your responsibility.
5. How long is the processing and delivery time during sales?
During sales, orders may take an additional 1-2 business days to process due to high demand.
- Delivery Europe : 2 to 7 days
- International delivery : 7 to 18 days
6. What should I do if a sale item is out of stock?
Our stocks are limited during sales. If a product is out of stock, sign up for the back in stock alert or check out similar items on our site.
7. Can I cancel my order after placing it during the sales?
Cancellations are possible within 24 hours of purchase , unless the order is already being processed . Contact our customer service quickly !
8. Are there any items excluded from the sales?
Yes, some items like custom products and some new collections are not eligible for discounts. Please check the "Sale" label on the product page.
9. How do I know if my balance order has been validated?
A confirmation email is sent after your purchase. Also check your spam folder. If you do not receive anything within 24 hours, contact us .
10. Where to follow the best offers from Shatta Fashion®?
Subscribe to our newsletter and follow us on Instagram, Facebook and TikTok to be the first to know about promotions, flash sales and exclusive offers !
